Custom software & app development
Web applications, client and staff portals, internal tools, mobile apps, APIs and integrations between the systems you already pay for. Santre builds what off-the-shelf software cannot do and keeps it running after launch.
Start with a workflow review and a scoped first release.
Overview
Santre's custom software service designs, builds and supports web applications, client and employee portals, internal workflow tools, mobile apps and integrations for Canadian businesses. It is for organizations that have outgrown spreadsheets and email-driven processes, need two systems to share data without re-keying, or want a customer-facing tool that no packaged product provides. Because Santre also runs infrastructure and security, applications are hosted, monitored, backed up and patched as part of the same engagement rather than handed over at launch.
What’s included
Browser-based tools for staff, clients or partners, with sign-in, roles and an audit trail.
Connect accounting, CRM, ERP, scheduling and Microsoft 365 so data moves once and stays consistent.
Integrations are built with retries, logging and alerting so a failed sync is noticed and replayed, rather than discovered weeks later as a reconciliation problem.
Apps for technicians, drivers and site staff that work where the office network does not reach.
Replace or extend software that has become a risk, then keep it maintained.
When to consider it
How Santre delivers it
Document the current workflow, the people involved and where time or accuracy is lost.
Agree scope, a first release that is useful on its own, and how success will be measured.
Develop in short iterations with working demos, then test with real users before launch.
Host, monitor, back up and patch the application, and plan the next releases together.
Scope
Packaged software that already fits — such as Microsoft 365 or Santre Stack — is usually the better answer, and Santre will say so. AI-driven automation of a process is scoped under AI & Intelligent Automation; reporting on top of the data under Data & BI.
Frequently asked questions
Buy when a product fits most of the process without heavy workarounds. Build when the process is a genuine differentiator, when products force staff into duplicate entry, or when you need to connect systems that do not integrate. Santre reviews both options before recommending a build.
Ownership and licensing terms are set out in writing in each statement of work before development begins.
Santre can host, monitor, back up and update the application and continue developing new features, or hand it over with documentation to your own team.
Start with a workflow review and a scoped first release.
Prefer to talk first? Call (888) 652-3358 or email enquiries@santre.ai.
